Frequently Asked Question

Shipping
1. After an order is placed, package will be shipped out within 3 working days
2. Shipping fee is a flat rate of $4.30 for SG orders. International orders vary for countries.
3. Free shipping is only valid for product totaling $70 for SG and $100 for international orders.
Same Day Delivery
1. For urgent orders, kindly send us an email/DM on our platforms for us to arrange a same day delivery at an extra cost
2. Same Day Delivery mode: GrabExpress & Pandago. *Delivery fee will be advised accordingly.
Return & Refunds
1. Returns and refunds will only be accepted within 7 days of item delivery. Send us an email, describing the defects along with the picture proof attached.
2. After 7 days, returns and refunds will not be valid.
3. Refunds will be processed back to you via the payment mode.