Frequently Asked Question

1. After an order is placed, package will be shipped out within 3 working days. 

2. Shipping fee is a flat rate of $4.30 for SG orders. International orders vary for countries.

3. Free shipping is only valid for product totaling $70 for SG and $100 for international orders.

1. For urgent orders, kindly send us an email/DM on our platforms for us to arrange a same day delivery at an extra cost

2. Same Day Delivery mode: GrabExpress & Pandago. *Delivery fee will be advised accordingly.

1. Returns and refunds will only be accepted within 7 days of item delivery. Send us an email, describing the defects along with the picture proof attached.

2. After 7 days, returns and refunds will not be valid.

3. Refunds will be processed back to you via the payment mode.